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We welcome any feedback about your experience with I relate. Health. We listen to every piece of feedback – compliments, comments, and complaints – and will use it to continually improve our service.
The best way to provide feedback, raise a complaint, or share a compliment is to email hello@irelatehealth.org.au or call our customer support team on 1300 473 528 (1300 I RELATE). Ext: #2 for I relate. Health.
Want to get in touch with us? Please send us a message via the ‘request a call back’ form below:
We are a social enterprise of Interrelate providing affordable, effective and accessible psychological counselling to anyone, anywhere in Australia.
Please email a completed referral form along with a valid Mental Health Treatment Plan to referral@irelatehealth.org.au
We will call your patient within 48 hours of receiving a referral.
If you have any questions or want to order I relate. Health promotional materials, please do not hesitate to contact us.
Medical Objects: HI2153000RJ
Your commitment to improved mental health doesn’t have to end with your appointments. Sign-up to receive information and resources produced by I relate. Health for you and the people you care about.
I relate. Health is not a crisis or emergency response service. Crisis: If you or someone you know is in crisis or immediate danger contact Emergency Services on 000.
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I relate. Health acknowledges the traditional owners and custodians of the lands and waters on which Australians call home. We celebrate First Nations peoples ongoing culture and contribution to society, and pay our respect to their Elders – past, present and emerging.
We acknowledge the ongoing strength and resilience of Aboriginal and Torres Strait Islander peoples in sustaining the world’s oldest living cultures. At I relate. Health, we are committed to reconciliation.
We strongly believe every person should be treated with respect and dignity. I relate. Health is committed to embracing diversity, equity, and inclusion in all its forms. We seek to play a role in eliminating all forms of discrimination, harassment and abuse. We welcome all people regardless of their cultural background, ethnicity, location, life stage, lifestyle choice(s), faith, sexual orientation and/or gender identity.
We strive to create a culturally safe place for our customers and staff – our services are open to all people. Cultural humility, empathy and curiosity is a key ingredient in everything we do. Everyone should feel accepted and embraced for who they are.
I relate. Heath is committed to acknowledging, naming and overcoming barriers to accessibility and engagement with healthcare services, particularly access to mental health services.
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I relate. Health acknowledges the Traditional Custodians of the lands and waters on which we work and heal. Our work is guided by people’s lived experience with mental health and almost 100 years of experience supporting individuals and families. We want all Australians to have access to mental health support they can relate to and embrace diversity, equity, and inclusion in all its forms.